Privacy Policy

Last Updated: June 2026

Introduction

Sole Ink ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

Information We Collect

We may collect the following information:

* Name and surname

* Email address

* Telephone number

* Company name

* Delivery information

* Project requirements submitted through our contact forms

* Website usage information collected through analytics tools

How We Use Your Information

We use your information to:

* Respond to enquiries and quote requests

* Communicate regarding orders and projects

* Provide customer support

* Improve our products, services and website experience

* Comply with legal and regulatory obligations

We will only use your information for legitimate business purposes and will not sell your personal information to third parties.

Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.

Personal information is retained only for as long as reasonably necessary to fulfil the purposes described in this policy or to comply with legal obligations.

Sharing Information

We may share information with trusted service providers where necessary to:

* Process orders

* Deliver products

* Host our website and digital services

* Perform business operations on our behalf

These providers are required to protect your information and only use it for the purposes specified by us.

Cookies and Analytics

Our website may use cookies and analytics tools to understand website performance and improve user experience.

You can adjust your browser settings to refuse cookies, although certain website features may not function correctly as a result.

Your Rights

Subject to applicable laws, you may request to:

* Access your personal information

* Correct inaccurate information

* Delete information where legally permissible

* Object to certain processing activities

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Sole Ink

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Business Address]

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.